Valentine’s Day is upon us and the symbols of love are flying off the
shelves. Sales of flowers – particularly roses – hit yearly, one-day sales
highs during this time of the year. According to the Society of American
Florists, 250 million roses are purchased for Valentine’s Day and 65 percent
are red roses. Don’t forget about chocolate sales. According to the National
Confectioners Association, Americans consume about 58 million pounds of
chocolate on Valentine’s Day. What about eating out? Valentine’s Day is the
second busiest day for restaurants (Mother’s Day gets the nod as number one).
Are you in awe of the marketing of love? How did we get to the point
where we are buying in excessive on romance? No one is for sure, but somewhere
along the line, someone turned a day to honor a martyred saint into a day of
gift buying for the significant other in your life.
There is a marketing lesson to learn during Valentine’s Day. First, it
is a day built upon emotion, and emotion sells very well. Any time you can
connect your brand to a deep emotion, you will have the attention of your
audience. Marketing’s first job is to get the attention of the consumer. Here
is a Duracell ad from a few years ago. Watch it and tell me you don’t feel something deep inside by the end of
the video. Feelings always trump facts in marketing. If you just watched this
video to the end, you proved my point. You won’t find any facts about the
battery in this video. Nowhere does this ad talk about how long it lasts or any
other qualities of the product you would expect from a battery manufacturer.
Here’s my point: you would not have watched a 90-second video that stated
facts. However, you just watched a 90-second video that told an emotional
story. Emotion wins the marketing game.
The second marketing lesson from Valentine’s Day is the power of a hard
deadline. Think about this: what does it mean if you take a pass on buying a
Valentine’s Day gift of some sort for your special someone? It means you are a
slug! More than saying "I care about you” by buying a gift, you are making a
louder statement – "I don’t care about you” – by not making the purchase. If
you think you can make it up to your loved one by buying roses the day after
Valentine’s Day, think again! Anytime you have a hard deadline you have a
perfect marketing opportunity. People do not care what it costs to make their
"love” purchases, they just don’t want to miss the deadline. There is a big
dose of FOMO (Fear of Missing Out) involved – or maybe better stated, FOLA (Fear
of Losing All). If you can work a hard deadline into your marketing, where the
winners are defined by their purchase before the deadline and the losers are
left with regrets, the better your brand will sell.
Valentine’s Day has taught us how to market on emotion and a hard
deadline. Build these two aspects into your marketing strategies and see the
difference it makes. Love sells!