Are you ready for the rush? We are sitting one week away from the
busiest time of the year in the world of retail sales. Thanksgiving Day kicks
off the Christmas buying season and, because Thanksgiving is happening late
this year, there are only four weekends before Christmas. You can expect a
tsunami of marketing to be coming your way. Black Friday opens the first buying
weekend, which is followed by Cyber Monday, which is just one day ahead of
Giving Tuesday.
Giving Tuesday? Have you thought much about the marketing impact of
giving to a charity this time of the year? Many nonprofits depend upon
individual and corporate contributions for the majority of their funding.
They receive the biggest chunk of those dollars between Thanksgiving and
Christmas. Outside of being kind and benevolent, are there marketing reasons
you would want your company to take part in charitable giving this time of
year? Yes! First, it guards your brand against the charge of being all about
making a buck and not caring for anyone in need. The company that does not give
back in some way is scorned by consumers. They equate it to the tightfisted,
miserly Scrooge from Dicken’s "A Christmas Carol.” That happened 20 years ago
when Target decided they would no longer support the bell-ringing Salvation
Army red-kettle campaign outside their stores. The backlash was harsh and
immediately damaging to the Target brand. Even though they have tried to make
amends, they still feel the sting of a bad decision two decades later.
That’s the negative side of not giving, but what about the positives?
Here is second marketing point: giving actually enhances the value of
your brand. Being charitable touches a place in the hearts of people. If they
feel good about your brand, it becomes more than just a name and a logo to
them. It can become like an old friend. That’s a good place to be if you are
marketing for your company. We are striving for customers who are loyal to our
brands.
What should you do to get the word out about your charitable giving?
Sponsorships are certainly good for brand recognition. Why not sponsor a
nonprofit who is in line with your corporate values and is making an impact
with the community in which you operate? Challenge your employees and vendors
to get on board with you in your charitable giving. Offer an easy way for your
customers to give to this charity as well. I often frequent a restaurant that
gives back to first responders. They always ask if I would like to round my
order up to help local firefighters and policemen. Why would I say no? Make
sure you are doing your due diligence as a marketer to get the word out about
your charitable campaign. As with any marketing endeavor, spread the word with
photographs, press releases and posts. Build brand equity with your goodwill
efforts.
In the midst of the most hectic marketing time of the year, don’t miss
out on the marketing opportunities that charitable giving offers you. Giving
Tuesday might be a good place to start the holiday season.