It is May the 4th, aka Star Wars Day. This day has been recognized by
fans of the original Star Wars movie (later dubbed "A New Hope”) a couple of
years after its release in 1977. Playing off the fabled greeting, "May the
force be with you,” someone realized there was a pun to be made on May 4. Since
that day, George Lucas, the film’s creator, achieved what no other movie had
ever done before: he had a special day that would perpetually remind people of
the marketing brand of his movies.
Branding is key to successful marketing. Star Wars proved that to be
true. The Star Wars franchise was one of the first created through the sales of
licensed goods after the success of the first movie. The Star Wars brand was
put on everything you could think of – clothing, toys, wallpaper, jewelry,
cars, food and beverages, eyeglasses, baseball uniforms, theme parks, etc. The
U.S. military designed a missile defense shield called Star Wars! The licensing
fees created more wealth for Lucas than the popular movies ever did. All this
from the name of a science fiction movie. Now you would be hard pressed to find
anyone who has never heard of Star Wars or would not recognize the iconic
images and sayings around the brand. However, there is more to a brand than
just the name on the logo. There are words and images used as sub-brands that
remind consumers of the brand. The movie is recognized through these sub-brands
without even saying the brand name. The names of key characters from the script
have also been licensed and sub-branded, such as Vader, Jedi, Sith, Yoda,
Wookie, and phrases such as, "Luke, I am your father” and the one we are
celebrating today, "May the force be with you.” You can't forget the distinct
names of items, such as lightsabers and the Death Star. Even the audio, such as
the chirpy sounds of the droid R2D2 or the breathing of Darth Vader are part of
the brand.
How do you create a perpetual brand? Let’s first start with a basic
question: how well is your brand known? Let me give you the names of three other
science fiction movies that were released the same year as the original Star Wars:
Empire of the Ants, Planet of the Dinosaurs, Capricorn One. My guess is
that you have not heard of these movies, but if you have, you would not be able
to tell me the names of the characters or recite a line from the script the way
we do with Star Wars. If no one knows your brand, you have two choices in
marketing. You can make a big splash to get your name in front of consumers or
you can change your brand and relaunch it. Whatever direction you go, you need
more than a logo. The words you use to advertise your brand are just as
important. Your marketing needs to push these in front of people as much as you
can so they encounter it often. Second, what are you doing to keep people
interested in your brand after they become familiar with it? It is one thing
for a consumer to know your brand, it is another for them to make a purchase
because of it. Are you promoting your brand in a way that people are drawn to it
and would buy what you are selling? Buying comes in scale too. Are they
purchasing your brand with waning interest or are they buying it because they
don’t think they can live without it? Finally, if you want a perpetual brand,
you must give your customers a reason to become brand loyalists. What are you
doing for the people who buy from you? Are you offering them value for their
loyalty? There is something to be said about keeping your old customers happy
and engaged with your brand. People talk. The best piece of marketing that you
can ever produce is a happy, engaged, loyal customer. They will help sell your
brand.
On May the 4th, think of the words you use to market your brand to
consumers. Are you recognized by the phrases you use? Do people tie the phrases
to your logo? If so, the story of your brand could be scrolling perpetually in
space.