What makes you remember one brand over another? It seems
that some brands are covered in glue and others are made of Teflon – that is,
some stick and some slide right in and out of our minds. What is the glue that
makes a brand name stick in your brain?
There are three techniques that marketers use to help make
brands stick with you. The first technique has to do with the words that are
used to describe the brand – or I might more properly say, the lack of words.
To make a brand memorable, it is better if it is short. In fact, I like to use
the seven-syllable rule. There is something about our brains that can easily
retain phrases that are kept to seven syllables or less. Beyond that, we may
remember, but will have difficulty doing so. In fact, we tend to shorten long
names either by using initials, acronyms or just dropping excess words. Take a
look at these examples and see how consumers have shortened them and made them stick
more than the original brand name:
Kentucky Fried Chicken to KFC
Hewlett-Packard to HP
The Washington Post to WaPo
Government Employees Insurance
Company to GEICO
Consumer Value Stores to CVS
Costco Wholesale to Costco
The best brands are those that keep their names short.
However, it takes more than a short name to stick in the
consumer’s mind. You also need something that is catchy and unique. For
instance, which of these short words catch your attention:
Taxi or Uber
Casual Footwear or Vans
Corn Chips or Doritos
China or Wedgewood
Sunglasses or Ray-Bans
If you name your brand something that no one else is using,
especially if it is a word that creates a visual in people’s minds, it will
have a better chance of sticking. Here is the kicker – the name doesn’t
necessarily have to do anything with the product or service. What does an Apple
have to do with computers and phones? What do Gorillas have to do with extra
sticky tape? Name your brand something that is catchy and call it something
that is different than everything else. Uniqueness sticks.
Here is the third marketing technique: Oversaturate it! Use
your brand name all over the place. People remember what they keep seeing time
and again. Sometimes average brand names become household names over more
catchy names simply because of the marketing push behind one or the other.
Don’t let your brand go unnoticed! You have to push it on your target market.
Repetition is how we remember. Some have suggested the human brain needs to
hear something 30 times before it is remembered long term. Whatever the magic
number of repetition is, one thing is clear: our brains are stimulated to remember better
and retain things for a longer time by being exposed to the same information
time and again.
If
you want your brand to stick, make sure your marketing is making it easy on the
consumer to do so.