There was a solar eclipse this morning, but it is likely you
did not notice it. Why? It started at 4:38 a.m. EST and was over by 6:30. If
you were not up early, it was over before you got out of bed. For most of the
country, the sun did not rise before the event was over. If you live in the
eastern most United States, such as Maine, you got an hour and a half view of
the eclipse if you got up at 5:00 a.m. If you live in Indiana, as I do, you got
a mere 15 minutes. With the path of the moon, only the eastern seaboard states
and the upper Midwest were in line for the moon shadow. So it came and it went
without many people noticing.
There are some similarities between unseen solar eclipses
and marketing – that is, marketing that is not working for you. For instance,
if you are getting really good visitor numbers on your website, but it is not
translating to actual sales, you may be in a marketing moon shadow. The
analytics are not lining up with the bottom line. How can this happen? There
are several possibilities. You may be targeting the wrong group. If your web
traffic is made up of people who will never buy what you are selling, you need
to regroup your marketing efforts to make sure you are zeroing in on the right
people. You can do this by more tightly defining the demographics of your
target market. Don’t mess with people who you think may buy from you – essentially a good fit for you. Target the
people who are a great fit – who need
what you are selling.
Another reason you may not be making sales with your
marketing has to do with your timing. Some products and services are sold in
cycles. You may be out of sequence. For instance, I don’t buy Christmas
decorations in July. I tend to buy them between Thanksgiving and the end of the
year.
Both of those may be the reason you are not getting sales.
However, the most common reason that marketing plans don’t result in sales has
to do with a typical marketing mistake: you have not built in any kind of
transition from knowing about your brand to being asked to try it. In other
words, you have not solicited any action that will result in a sale from your
prospective customer. All you have done is made them aware of your brand.
Outside of watching your sales figures, how do you know when
you are successfully making the transition from awareness to first-time sales
marketing? There are several ways to measure the incremental steps of
prospective customers from one phase of marketing to the other. One of the most
common is building a multiple step web-based campaign that begins with a
landing page. The landing page is used to attract a targeted group to learn
about your brand and then entices them to either find out more or to buy the
product. If you watch your analytics, you can follow the flow of these
prospects. How many bounce off the landing page and how many click through?
Where do they click? What is the next page they click? Follow this tree and you
will be able to put some science behind your marketing.
Marketing
that is not producing sales is like the eclipse that no one can see. They told
me it happened this morning. I will take the word of the experts who track
these things, but my day is going along as it normally does. Make sure your
marketing is working beyond big analytic numbers. Make sure it is producing
results that effect your bottom line.
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Photo courtesy of NASA