You cannot effectively market your brand unless you know two
things: what it is you are selling and what makes it unique. When we are
talking about the business of marketing, too often decision makers are tempted
to get sidetracked and start straying away from these two basic concepts of
branding. They chase after a current trend or surrender marketing dollars to
projects that don’t lend any credibility, value, or acceptance of their brand.
Let’s start with some very basic brand marketing. The first
thing you have to understand in brand marketing is what it is you are selling.
Every product or service has certain features, advantages and benefits that
make them desirable to purchase by a group of people (a.k.a. your target market).
That could be advanced technology that is better than anything the competition
offers. It could be the way it looks. It could be a cheaper price than the
alternative. Whatever it is that appeals to your target market, it is this
unique attraction that helps you sell your products and services. Take some
time to put these compelling criteria into a list.
Next, describe your target market - the people who would
benefit most from your product or service. What does your brand do for them?
Maybe it makes people feel good or it may make their life easier, solves a
problem, or relieves their pain. What are the results of your target market
using it?
Next, list how it works. For instance, if you’re selling
carpet cleaners that gets out any food stains, pet odors, and ground in dirt,
you could say that your brand loosens, lifts, and washes away the toughest
stains.
Now take the components you just listed and put them into a
statement as follows:
(Your brand) is a (definition
using the list you made of your features, advantages and benefits) that
helps (your target market) to (describe what your brand does for them).
This is accomplished by (list how your
brand works).
This is known as a Brand Positioning Statement. It is the
guiding statement that defines what you are selling, who you are selling to,
what your brand does to help them, and how you accomplish this. This should be
listed on your About Us page of your website, on any marketing materials that
define your brand, on your company’s social media page, etc.
Now we are going to produce one more key branding assertion.
Look at your Brand Positioning Statement and pick out the parts that separate
your products and services from your competition. What are you doing that they
are not? Why is yours better than theirs? Make a bullet point list of these
items in a way that defines your brand in the following manner:
Your brand
is: (List the difference makers here.)
You have created what is known as a Unique Selling
Proposition. These are the items you should be building all of your marketing
around. Put these on the home page of your web site. Make them the headlines of
your advertising. Get them in front of your customers.
Branding is all about helping the consumer understand what
you are selling, but Brand Positioning is all about separating you from the
competition and putting your brand in the more favorable position. If you stick
to these two statements in all of your brand marketing messaging, you will keep
your company from skidding off the tracks in marketing. They will keep you from
chasing popular "fluff” marketing that does not contribute a thing to your
brand or your bottom line.