I have spent the past few weekends urgently trying to
complete a home fix-up project. It was a project that took three weekends to
complete. I will tell you I intended to do all of my work much earlier in the
summer. On Memorial Day weekend, I thought I would get started, but other
things crowded out my project. Then came July 4, but still, there was no action
on my part. Labor Day rolled around the first Monday of September. As I was
sitting on my deck that evening, a chorus of crickets started chirping as the
sun went down. I love to sit out under the stars and listen to the crickets. However,
there were hurricane warnings filling the news that evening. Hurricane Dorian
was blowing the Bahamas apart on Labor Day weekend. Yet, there were no hurricane
winds where I was sitting that night, just a light late-summer breeze. As I
listened to the crickets, it suddenly dawned on me that change was coming. Even
though it was summerlike and peaceful where I was sitting for the moment,
things were about to change. In a few short weeks, the weather would change.
Storm winds would blow and frost would kill the crickets! I suddenly felt the
urgency to get that project completed.
Now let’s compare that to your marketing efforts. Too often,
there is a complacency that settles in when we are making marketing plans. We
do the same things we did the year before because it is easier to pull the same
old rabbit out of the hat than to create new tricks. So we put out the same
content, host the same golf tournament, keep the same trade show display and
bore your clients to death! If that is the way you make your marketing plans,
let me say that is a plan that will lead to disaster! Marketing is at its best
when it is at the leading edge of change.
Here are a few things to consider when you are making
marketing plans.
Think about what
makes the customer say, WOW!
What would really catch the attention of your customers?
What would cause a buzz amongst them? Incorporate this into your marketing
plans. Marketing is charged with calling attention to your brand. When you have
done the same old thing again and again, it loses its WOW power. That is why
something new is so important to your marketing efforts. So what would make them
stand up and take a long look at your brand?
What’s new?
Is there something new in what you are selling? Some
industries lend themselves to new products on a cyclical basis (think car
models, for instance.) Other industries are much more staid in their product
and service offerings. If you are selling the same thing from one season to the
other, you are going to have to think creatively to get your customers to
notice you. However, some times old things can be repackaged and sold as
something new if you add a little creativity. It is a good idea to change your
look every now and then. Think about consumable products, such as soft drinks.
They change their packaging for specific seasons, mix up their look a bit
without completely changing their brand. They add a little creativity to the
mix and their customers buy it.
So what?
Whenever we are making marketing plans, we have to ask a key
question: so what? So we change our campaign slogan and refresh our look, will
it have any impact on our customers or will they simply shrug it all off,
having no impact? It is every marketer’s fear that their marketing efforts will
fall with a thud before their customers. You can alleviate some of the risk of
marketing by doing a test marketing campaign before you charge ahead and make a
big splash with your entire marketplace. This is commonly done with large
consumer products. This will tell you a lot about what will work and what will
not, but it takes planning and time to make a test market study work. It can be
done on a much smaller scale by talking to a couple of clients and asking them
to give their opinions of your marketing campaign. Take heart at what they tell
you, because it is your customers who have the ultimate say in what is
WOW-worthy and what is not.
It is fall. Frost is soon going to kill the crickets, storms
are going to blow in and change is coming for your marketing. Are you ready?