There are things that are impossible. There are things that
are possible, but have yet to be tried. Then there are things that are called
impossible because they have never been tried.
On July 20, we will commemorate 50 years since the first man
walked on the moon. That was a very big deal in the 1960s. At the beginning of
the decade, space travel seemed like an impossible dream. In 1957, the Soviets
were the first to launch Sputnik 1, a round satellite about twice the size of a
basketball, into orbit. It ran out of battery power in three weeks. A couple of
months later, it fell back into our atmosphere and burned up. Then there was a
race to get the first man into space, which both the Soviets and USA did in
1961. Russian cosmonaut Yuri Gagarin was the first
person to fly in space. His flight, on April 12, 1961, lasted 108 minutes as he
circled the Earth for a little more than one orbit in the Soviet Union's Vostok
1 spacecraft. He traveled 203 miles above the earth before descending back to
earth. A mere 23 days later, the USA launched Alan Shepard aboard Freedom 7
on May 5, 1961. Freedom 7 was launched 116 miles into the atmosphere and
returned 15 minutes later. Until then, space travel seemed only the subject of
science fiction. But to send people to the moon seemed totally out of
reach. It is one thing to shoot a man a couple hundred miles into orbit. The
moon is 238,900 miles from earth! Many said it was impossible! Of course we
know that it wasn’t impossible, it just had yet to be tried.
Let’s talk about business. Are there limits to your business
– how big it can grow, how many product or service offerings it can
successfully sell, the impact it has on its marketplace? Yes, we all have
limits. But we often substitute words like limits for what it really is - fear.
We are afraid to try because we don’t want to fail. Risk can be a scary thing. Failure
can be devastating. So our fear causes us to deem something is impossible
without even trying. Basketball star Michael Jordan said, "Limits, like fear,
are often an illusion.” The truth is, we cast off the thought of new ideas
pretty easily to protect ourselves from failure. But failure is a teacher and
it helps us correct our path to achieve something much bigger.
Here is where marketing can help you explore the limits of
your business possibilities. When NASA made plans to put a man on the moon, they
took the lessons they learned from the earlier flights and tested new ideas. You
don’t think they sent a man to the moon the day after Alan Shepard completed
his 15 minute space flight, do you? No, it took eight more years before Neil
Armstrong and Buzz Aldrin first walked on the moon. Getting them there and back
home was something that took years of engineering and testing to achieve. But
it was possible and it did happen after years of trying. A marketing plan, when
it is working correctly, tests and then measures. We have wonderful analytical
tools available to us to verify the success of marketing. I would encourage you
to do two things: find out what your target market wants from you. Come up with
ideas that push past the limits of what your customers want. Market those ideas
and build a response into your marketing that can be measured. Keep track of
the response and build upon what you learn.
Here is the other thing you need to know: innovation is very
marketable. It sells! It also begets new ideas. Let me ask you a question: do
you have a cell phone? Do you know what the inspiration behind the cell phone
was? You can trace it back to the space race, when we were trying to put
man-made communication devices into orbit. Without the space race, you would
not have any kind of mobile device today.
What has been called impossible in your business? Is that
because it really is impossible or has it just not been tried? And if you
decide to take a risk on something new, make sure you are using marketing to
help you explore the outer reaches of your possibilities.
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Photo courtesy of NASA