"There’s no such thing as an easy sale.” So went the logic
at a business conference I was attending. The speaker was the president of a
very successful, long running architectural firm. "The hardest job in the world,”
said the speaker, "is to convince someone to turn loose of their money to buy
what you are selling.” He went on to
explain how their third generation architectural firm had landed upon something
to help make a sale. They became less salesman-like in their approach with the
customer and began to sell their expertise. "It sells very well,” he added.
When it comes to sales, it is an easy thing to sell on the
lowest price. If price were the only consideration needed to make a sale, we
would not need much in the way of marketing. However, the lowest price is not
always the best way to sell something and it is not the best way to purchase it
as well. No one wants to buy junk from someone who hasn’t a clue what they are selling
you. I believe that expertise is a very marketable feature that will help sell any
product or service. If you can position yourself as the frontrunner in terms of
expertise in your field, you can corner your market.
Marketing expertise
How do you market your expertise? First, you need a good
forum and a place where an audience can easily gather. A blog is a good start. There
are no shortages of places to put your thought leadership to work across social
media formats. Q and A sections of web sites are another place to market your
expertise. That can take many different forms. For instance, podcasting is a great
opportunity to market your know-how. However, there are other places you should
look to gain some marketing traction with your knowledge, especially in places
where you encounter a live audience. Many business groups are open to members
sharing their specific industry acumen in a meeting. Lunch and learn sessions
are also a great venue for sharing your insight. Trade shows are a place where
your knowledge can be shared with participants. Take a look at these forums to
expand your marketing reach through your expertise.
Is expertise all I
need to market my products and services?
Sharing your expertise is a great way to help a potential
customer feel at ease with you and to trust what you are saying. On the other
end of a sale, expertise is a wonderful marketing tool to get customers to
return to you again and again. But what about getting someone to buy from you
for the first time? Does your expertise do anything to help make that first
sale? It does if you transition from making a potential customer aware of what
you know and leveraging that to sell them what they really need. If they see
you as a trusted expert, you can guide them to the product they need, helping
them weigh the pros and cons of their buying decision. The lynchpin is trust. If
you market yourself as more of an advisor who is looking out for the interest
of the customer and less of a salesman who is just looking to move products,
you can use your expert insight as a marketing tool.
There may not be such a thing as easy sales, but when it is
working right, expertise is a trait that is very marketable.