Football season has begun once again. That means there are
literally millions of fans watching a game every weekend from stadium seats or
from their living rooms. And many of them are armchair coaches. They think they
understand how to stop an offense from gaining enough yardage to make a first
down and do it enough to score a touchdown. Watch the game with them and you
will find them playing the role of a defensive coordinator – calling out this
player or that one for missing a tackle, scheming to stop the next play,
coaching players up from the other side of a TV screen. Football brings out the
inner coach in these people.
One of the more common defensive tactics used in football is
known as a blitz. It is a simple concept. A football blitz is designed to
overwhelm the blockers with hard charging defenders so a quarterback is sacked
behind the line of scrimmage. Three things have to happen for a blitz to be
successful: surprise, speed and coordination. The offense has to be surprised
by defenders who are leaving their normal assignments (like defending receivers
going out for a pass) and are rushing the quarterback. The blitz has to happen
very quickly, so the defenders reach the backfield before the offense can react
and adjust. Most importantly, the blitz has to happen all at once. The defenders
have to coordinate their blitz to attack the quarterback as soon as the ball is
snapped, not a split second before or after. All the players involved in the
blitz have to move together. It does little good for one player to charge
across the line of scrimmage while the rest hold their places.
Now let’s talk about using the same method in your marketing
efforts. If you are trying to make a quick impact on your target market, you
should blitz the market. Surprise them with something that will catch their
attention. Advertising has an impact when it has some sort of unexpected
element to it – something we did not see coming. However, you cannot expect
marketing to work if we are just being audacious for the sake of shocking
people’s sensibilities. The surprise in marketing works best when it is wrapped
around a pain or a desired pleasure within your target market. We all have
discomforts, such as not getting something we want as fast as we would like it.
Inconveniences are pain points. When you are marketing, if you can relieve the
pain with your product or service, you should exploit the point. Likewise, if
there is something about your product/service that enhances pleasure with your
target market, take advantage of this point.
A marketing blitz also has to have the dual elements of
speed and coordination. Blitzing the market means you need more than one type
of marketing method at work and all of your methods need to be integrated to
work together, hitting the market at the same time. (Take a look at my previous
article, The mosquito on my windshield:
Marketing diversity and integration.) For instance, it will do you little good if you place a commercial
on TV that drives people to your web site, but the web site is not set up to
help them buy your product/service that will solve their pain or enhance their
pleasure. And if your social media posts don’t coordinate with the TV ad, you
are wasting an opportunity to hit your target market from different angles. And
don’t be tempted to piecemeal your methods, using one method this month and
another the next. All you will do is weaken your effectiveness. If you are
going to blitz, then go all in.
Blitzing your marketing campaign will only be effective if
you brand your message and coordinate it in all marketing mediums. I cannot
stress this enough. Come up with one message solving the most pertinent problem
your customers face. Emphasize this. Don’t try to solve every problem, you will
only water down your campaign and confuse your audience. This is one of the
most common errors I see businesses make. Someone at the top wants to make sure
all their bases are covered in terms of product/service offerings. That’s great
– list it under your services on your web site, but don’t put everything in
your marketing campaign. Keep it simple and make it say the same thing. Keep
all your marketing mediums running in the same direction for the same purpose.
Take a lesson from this
armchair football coach, marketing blitzes work, but they take planning to make
them work effectively. Surprise, speed, and coordination are key to your
success.