I often have entrepreneurs who come to us with an idea for a
product or a service they believe will set the world afire with sales with just
a little marketing behind it. Sometimes those ideas are totally original, but
more than often they are combining ideas that someone else has already tried
and they are putting them together in a new way. Take the eraser on the end of
a pencil. Good ideas come and go, but great ideas last a lifetime and beyond.
So it is with the pencil and eraser combination. As ingenious as it was, the
eraser embedded pencil didn’t become a common item all by itself without some
very savvy marketing.
The idea of putting a rubber eraser on the end of a graphite
pencil was conceived by Hymen
Lipman, an envelope maker and stationer from Philadelphia. Lipman designed a
wooden pencil with graphite inserted on one end of the pencil and the rubber
eraser encased in the wood on the other end. You actually sharpened both ends
of the pencil: one to expose the writing lead and the other to uncover the
eraser. Lipman patented his all-in-one pencil and eraser in 1858. He sold his
patent to businessman Joseph Reckendorfer four years later for $100,000 – big
money in the mid-19th century. One year prior to this business
transaction, Johann Eberhard Faber had established his own pencil-making
factory in New York. Eberhard Faber had emigrated from Germany where his family
had been making pencils for a century.
He realized the impact Lipman’s invention could have on the pencil market
and began to produce his own pencils topped with erasers that were attached
with a metal ferrule. He took Lipman’s idea and revised it without paying any
kind of licensing fees to Reckendorfer, who in turn sued Faber for patent
infringement. The case went all the way to the U.S. Supreme Court in 1875. The
Court nullified the patent, after Faber’s attorneys argued that Lipman had not
invented anything new, but had simply taken two "known technologies” – an
eraser and a pencil – and put them together – the very thing that Eberhard Faber
had also done. Faber was free to produce billions of eraser tipped pencils without
paying any royalties and Reckendorfer was left with nothing for his hefty
investment.
However,
gaining clearance to produce a product and actually getting someone to buy it
are two different matters. Pen and ink were still the preferred method of
writing in the late 19th century. How would you get someone to buy a
pencil with an eraser on the end of it? Eberhard Faber focused their marketing on
schools. Schoolchildren learning to write with a fountain of ink and a pen were
destined to cause a mess. The pencil was much neater. And since children were
prone to making mistakes, the handy eraser at the end of the wooden pencil was
all you needed. Eberhard Faber created a market by selling pencils with
embedded erasers through schools. As children aged to adults, their writing
tool of choice became the Eberhard Faber pencil.
The
company did not stop there with their marketing efforts. They also continued to
create new pencils with style. They branded their pencils. Educational names
like "Elementary” and "Factor” were commonly associated as schoolchildren’s
pencils. Later, catchy names were added to the branded lineup pitched
specifically to kids, such as "Tomahawk” and "Comet.” People began to prefer
one brand over the other. The "Mongol” and "VanDyke” were common in the U.S. Specific
brands of the Eberhard Faber pencils were collected and traded. In Canada, the
"Hockey” and "Grey Cup” pencils became popular collector’s items. During the
Great Depression, the Eberhard Faber Black Wing 602 pencil was introduced and
became a status symbol when novelist John Steinbeck endorsed it. It had a sleek
design and a marketing slogan that claimed it to be "Feathery Smooth” and that
it would write with "Half the pressure, twice the speed.” An original Black
Wing 602 sells today for about $50.
If
you have a great idea for a product or service that you think will sell – or
even a new way of taking an old product and making it better, it will not sell
without a very smart marketing strategy. Eberhard Faber won its Supreme Court
battle in 1875, but the real battle for the eraser embedded pencil was convincing
the market to give up pen and ink for something new. Eberhard Faber made their
pencils a household item not by ingenuity, but by intelligent marketing.
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Who Made That Built-In Eraser? by Pagan Kennedy, nytimes.com, September 13, 2013
Hymen Lipman Pencil Patent: Innovation in the Pencil
Industry, pencils.com/hymen-lipman-pencil-patent