It is June, the month that officially kicks off summer.
Where I live, that means hot, humid weather that gives birth to thunderstorms.
Thunderstorms beget heavy rain showers, which pool into mud puddles, which are
the perfect breeding grounds for mosquitos.
Mosquitos are not large insects. They are rather slightly
built. It doesn’t take much to crush them. They are rather slow in flight. They
do not sting you in a rage if you stir up their nest. They are not protected by
a hard shell exterior like other insects. But they are to be feared. This year
in particular, there is reason to be concerned about the tiny mosquito. It has recently
made the cover of Time magazine
because certain types of mosquitos are capable of carrying the Zika virus.
There is no known cure for Zika, which attacks the nervous system in the brain
and is known to cause deadly birth defects. The fear of Zika-carrying mosquitos
has people canceling their travel plans for the summer, including those heading
to Brazil for the Rio Summer Olympics. Brazil had expected just under 1 million
people to come to the Rio Olympics. The mosquito has threatened all of that
because Brazil has had over 1,000 cases of microcephaly, a Zika-related birth defect which causes
babies to be born with unusually small heads. Government health officials have
no idea how to stop the spread of Zika. The best they have been able to do is to
advise people to wear long sleeves and pants, put on insect repellent, and stay
inside this summer - all because of the tiny mosquito.
How
can something as small as a mosquito have such a great impact on so many
people? There are two answers. One is the impact of instant communications on
all of us. We hear about the spread of diseases through trending news as soon
as it is posted. The second is the emotion of fear. I am told by people who
have studied people’s emotions that great fear actually causes your brain to
lock down all other thinking until you deal with the source of the fear. My good
friend, Dr. Scott Livingston, tells a story of a person encountering a tiger in
the wild. As the big cat snarls at him, he doesn’t take time to examine its
stripes and marvel at its beauty. Fear causes your thinking mind to shut down
in those moments and run for your life! Our brains are put together like this
for good reason. When we encounter danger, we are built to fight it off or to
flee from it. That is what is happening with mosquitos and the Zika virus in
Brazil right now.
Now
follow my twisted logic here. Marketing is very much like this summer’s news
about the mosquito. It only works when it is communicated well. When you have
done your job, your marketing will make people aware of what you are selling. They
will recognize your brand and associate it specifically with your products or
services. Marketing also works best when it is making an emotional connection
with people. This is where we make a transition from awareness to selling the
product. We advertise special pricing with a quickly approaching deadline to
get a deal. What are we doing? We are playing on the fears of people. Buy it
before the deadline and feel good about your price. Wait too long and you will
lose out on the deal. More people part with money with this simple marketing
device. It may not be fight or flight fear, but it still plays along the same
psychology: I want to be happy and I won’t be happy if I pay too much for this
item, so I must buy it before the deadline comes and the price goes back up. Here
is another fear tactic used to gain more from the sale: extend the warranty on
your purchase because you would not want to be caught with a breakdown at the
point you needed this item the most, would you?
Fear
is a powerful emotion. It will make people buy more than they intended. It will
cause them to buy before they had intended. And it will keep them out of Rio
this summer.
_______________
Photo by J.J. Harrison