I suppose it is because I love to eat, but kitchen proverbs have always
resonated with me. You’ve probably heard the saying: Too many cooks in the
kitchen will spoil the broth. I have a new saying: Eating the same bowl of soup
every night is boring! I doubt my new saying has a chance of being as memorable
as the "too many cooks” quotable has been over the years, but it is no less
true, especially when it comes to marketing.
Too often, trends in marketing have everyone jumping for the newest thing
that will be sure to bring leads-o-million to your front door. Right now
content marketing is that thing. Since search engines are basing their ranking
on content engagement, it seems like everyone is writing blog posts. I have
nothing against using a blog as a tool (you are reading mine right now!), but
so many of them are just worthless information. I have long since tired of
wading through all of the below-average advice that populates the blogosphere
in order to find something spectacular which I can use in my business. If you
are churning out one bland blog post after the other (that no one ever reads)
thinking it will boost you to the top of a Google search, you need to consider
doing one of two things: either hire a writer who can make your boring stuff
sound exciting or change course and stop wasting your time. Posts that no one
reads do you little good. And if you started posting blogs, but ran out of
steam so long ago that a year or more has gone by since you last posted any
content, you need to read on.
The point of content marketing is to engage your target market and get them
interested in your products and services. However, it is not a sales pitch.
Content marketing is not an advertisement. It is awareness marketing through
information that is useful for the customer. It allows real people the ability
to comment or share your content. This is a great tool as long as you can write
something that grabs and holds the attention of the people that make up your
target market. But here is where all of this breaks down. I commonly come
across business leaders who have the following obstacles in their way.
· They really have not defined their target market
· They have no idea what their customers really want, so they cannot engage
with the unknown needs of these customers
· They don’t see the connection between content marketing and sales
· They believe their products/services are too mundane to write about
Let me address all of this. First, let’s talk about target markets. These
are simply groups of people who are likely to buy from you. Every now and then
I have a business leader who tells me everyone is their potential customer.
Unless you are selling basics of living like water or toilet paper, not
everyone is going to be inclined to buy what you are selling. If you are going
to be successful with content marketing, you have to know for whom you are writing.
Not only do you have to know them by their demographics (age, gender, marital
status, where they live, etc.), but you also have to know where they have
needs. Content marketing should speak to those needs and give solutions.
When a reader finds an answer to their problem on your web site, you have
just cleared the awareness marketing hurdle. What is that hurdle? It is
credibility. This is where content marketing has its greatest impact. If the
potential customer has found a solution in a post, they are inclined to buy
from you. This is where we get into my second point. All marketing is leading
to a sale, but not all marketing takes a direct path to the cash register. I am
a firm believer that in today’s business environment, where we have so many choices
for everything we purchase, a potential customer has to become aware of your
product/services before they will listen to your sales pitch. They have to feel
confident you are telling them the truth (the credibility hurdle) and are an
expert at what you selling. And they have to believe you can authentically take
care of their needs. Content marketing helps get people to this point in their
thinking.
This brings me to my third point. What you do may seem routine to you, but
you may be too close to your business to see that it may be interesting to
someone who is seeking a solution to a problem. If your business is based on
fulfilling a need, content marketing is a way to get that word out. But if you
have trouble making what you do sound exciting, I would urge you to hire a good
writer who can do that for you. You might be surprised at the response you get
when you post good content with a great photo. To make it all work, you have to
post on a consistent basis.
Here is another old kitchen saying: Variety is the spice of life. Add a
little variety to your content marketing efforts. Don’t post the same old
stuff. Gear all of it to problems and solutions that would resonate with your
target market. Do it well and people will engage with you. Do it so-so, every
once in a while, when I get to it… don’t bother adding to the myriad of below
average junk that clogs the blogs.