Timing is key in business, especially if you work
in sales and marketing. If you're the master of good timing, your marketing
shows up right before a potential client has a need, sales walks in the door
and signs a contract. It all sounds like it came from a textbook. Real world
sales don’t often happen that easy and marketing to open doors rarely is that
clean. In fact, a lot of marketing is an exercise in trial and error for many
businesses. Marketing ideas are thrown against the wall to see what sticks. The
problem is, in the past few years, customers have not been in the mood to buy
and not much was sticking. That may be changing now.
Working your marketing with sales cycles is
critical to your business success. Over the past six years, the economy has
taken a big hit. A lot of that had to do with the uncertainty of factors that
cause people to buy goods and services. It appears that we are beginning to
come out of the malaise of an unhealthy business climate. Some sectors are
doing quite well again. That’s good news for all of us who are trying to sell
products and services. Since the climate for selling is looking better than it
has in years, your marketing needs to kick in now. Marketing has to be out in
front of the sales cycle in order to work effectively. When the opportunity for
sales begin to pop up, marketing has to help open doors to new customers.
How do you do that? One thing I would suggest is
looking at what has worked and what has not over the past six years. There may
have been some good ideas that were tried at a moment when the market was
simply not going to buy anything from you. A good idea at the wrong time does
not have much stickiness. Sometimes when marketing efforts don’t produce sales,
we tend to think of them as bad methods. That may or may not be true. It could
simply be a matter of timing. Take some time and think why a marketing method
succeeds or fails. If it catches the attention of your target market, it may be
worth trying again.
I remember a restaurant customer we were marketing
to several years ago. We were selling advertising space in a program for a
large event in Indianapolis. The event was perfect for them because it would
put hundreds of hungry people on the streets within blocks of two of their
restaurants at noon for three days in a row. They initially turned the idea
down. They believed the return on investment would not pay off for them. About
a month later, they came back to us and bought the ad space. What was the
difference in one month? What we did not understand was their budget and their
purchasing cycles. We had asked on the end of one budget cycle when all of
their advertising dollars were tied up somewhere else. When their new budget
kicked in, they were willing to take a look at our proposal again.
As business begins to
pick up steam, you may want to revisit some of the old ideas that didn’t work
in the past. Good ideas at the wrong time don’t have much stickiness to them.
Times change and it may be time to resurrect some of the marketing ideas you
have had over the past six years.