Nothing sells without marketing, period! I have
spent most of my professional career in marketing. I have said this phrase to
countless clients. I believe these words. I have seen the truth of this
statement put into action time and again. You can quote me on this.
However, not all marketing leads to a sale, does
it? The honest truth about marketing is some methods are better at attracting
and convincing people to buy from you than others. How do you decipher the
winning methods from the losers? Here are a few things to consider when you are
trying to find the marketing method that will hit the target.
Understand your target market
If you are going to be effective in marketing, you
have to understand the group of people you are trying to sell. Are there
certain characteristics that exemplify them as a whole? For instance, do you
have a product or service that is best sold to a specific age group? What about
another demographic, such as mothers of small children or men over the age of
40? If you think that everyone is your target market, think again. Unless you
are selling a necessity of life, like food staples, you have a group that is
more likely to buy from you than others. Once you identify that group, find out
what makes sense in terms of selling to them. For instance, if you are selling
commercial truck insurance to independent over-the-road truck drivers, there
are certain methods you want to stay away from. For instance, text marketing
would not fit the demographic. They could lose their license if they are caught
reading a text while driving. What would work? What about road signage, late
night radio spots, a brochure at a display in a truck stop? For every group,
there are methods that are effective in gaining their attention. Figure out the
group and then figure out the method.
Segment your marketing methods
What are you trying to accomplish with your
marketing methods? Ultimately, all methods lead to a sale or they are not worthy
of putting any effort behind them. However, there are steps to a sale and you
would be wise to understand what step you are trying to accomplish with each of
your marketing methods. Right now, content marketing is big in new media
marketing. This would include methods such as blogs, case studies, expert
articles, how to videos, etc. Content marketing is a method where there is not
a hard sell to buy your products or services. It is sharing what you know so
you can be seen as an expert in your field. That lends credibility that
eventually leads people to trust you and buy from you. Content marketing fits
into a larger segment we call Awareness Marketing. Other methods in Awareness
Marketing might be sponsoring of events, explaining your products and services
on your web site, signs with your logo and brands listed, etc. The next step
after Awareness Marketing is First Time Sales Marketing. It is where we are
making an offer to a potential customer to buy from us. Now if your marketing
method is meant to be an Awareness piece of your marketing plan, don’t expect
it to magically turn into a First Time Sales effort. Within First Time Sales
Marketing, are there people segments that are not the actual buyers, but have
great influence over the buyers? When you think through all of the steps that
need to happen to lead up to that first sale, including all of the people who
need to be touched by your marketing, the method you use should fit each
situation.
Repackage your marketing
Once you figure out your target market and find out
what has worked in the past, it is easy to do the same method over and over
again. However, repetition can become so routine that is becomes ineffective.
If your marketing methods have lost their edge with your customers, it is time
to push that edge. Find a fresh way to reach them. Many times the same message
in a new medium can be highly effective in reaching a target market. For
instance, try taking the comments from your blog, social media site, or
compliments that customers have said to you and turn it into a testimonial
piece. Nothing sells like a satisfied customer. Consumable products have been
doing this sort of thing for years. Think of the many ways that soft drinks are
packaged and then repackaged to keep your attention (big bottles, little
bottles, vintage bottles, bottles with your name on them, etc.) The branding is
consistent, the marketing method changes.
If you want your
marketing to hit the target with your customers, you have to weigh the
effectiveness of your marketing methods. Nothing sells without marketing, but
not all marketing methods are created equally. It all boils down to this: are
you attracting prospective customers to your business and are you selling them
once you have their attention?