I am going to give you a quiz. I am
going to list some corporate slogans and I want you to take your best guess at
the brand they are promoting.
1. The
quicker picker upper
2. Real
_______ taste and zero calories (the blank is the name of the product)
3. A
faster way to browse the web
4. America's largest 4G LTE network
5. The free encyclopedia
6. Could’ve had a ________ (the blank is the
name of the product)
7. Pure, Clean and Simple
8. The breakfast of champions
9. M’m! M’m! Good!
10. Win from within
Slogans have been used in marketing
for years. When they are working well, they are a device that will help your
customers remember your brand. Without saying the name of your brand, hearing
or reading the slogan should jog the customer’s memory so
they remember it. Slogans are often called taglines or straplines. Let’s see how you
did in the quiz above. Here are the answers.
1.
Bounty paper towels
2.
Coke Zero
3.
Google Chrome
4.
Verizon Wireless
5.
Wikipedia
6.
V-8
7.
Ivory soap
8.
Wheaties
9.
Campbell’s Soup
10. Gatorade
I want you to notice something about
the slogans we showed you. They are simple in the message they proclaim. They
are not wordy, nor do they use many syllables. They convey a single thought.
Typically slogans are used to clarify the product/service or they help target a
market segment –
or both. Let’s delve into
this.
Keeping it simple
There is a rule that many marketers
use when coming up with a slogan. It is referred to as the law of 7 and 3. A
slogan must be seven syllables or less. No words can be more than three
syllables –
one and two syllable words are the best. Beyond that, it becomes hard to
remember. Studies have shown that when you follow the rule of 7 and 3, people
can read and remember a phrase at a glance, which is about how long a consumer
will give to a slogan. Go back through the list you just made and take a look
at any you missed. There are four slogans that are longer than seven syllables;
#3 Google Chrome and #5 Wikipedia have eight syllables. #2 Coke Zero has nine
syllables and Verizon Wireless has a whopping 13 syllables. Verizon also uses
the four syllable "America’s” in their
slogan. Did you miss any of these? It could be because they violated the rule
of 7 and 3. Obviously the rule of 7 and 3 gets stepped over all the time by
very successful brands. Even though Verizon Wireless used a four syllable word,
they used a very memorable word to step over the line. There are other reasons
why you would want to make a longer slogan – namely to
reach a specific market segment, which we will discuss shortly. However, you
should note that Coke recently began to shift to a new slogan for Coke Zero: Zero Calorie Cola.
One thought
The most memorable slogans convey one
thought. You may have six different benefits attached to your product. You need
to whittle that down to one thought for a slogan. That thought needs to be
heading in one of two directions. Either it helps clarify your product/service
or it resonates with a market segment that you are targeting for sales.
Clarify the product/service
When you use a clarifying slogan, it
often centers around the advantage the product has over its competition or a
benefit of using it that rings true with customers. If you look at the odd
numbered brands listed above, they use this clarifying statement that touts the
benefits and advantages of the product or service.
1. Bounty
paper towels claims it absorbs faster than its competition
3. Google
Chrome touts the speed of connecting to the internet with its web browser.
5. Wikipedia
is free
7. Ivory
soap is pure
9. Campbell’s soups are
simply good to eat.
In a very simple statement, they help
the consumer understand the product and give them a reason to purchase it.
Targeting a market segment
Another way to use a slogan is to say
something that will resonate with a specific market segment. Some slogans are
turned into jingles that are sung by pop artists who are the icons of a
generation. Think of the slogans that have been used on you and what celebrity
has been used to sell to you. The even numbered slogans above are geared to a
market segment.
2. Coke
Zero –
this is marketed to people who do not like the taste of diet sodas, but don’t want all the
calories of a regular soda.
4. Verizon
is targeting a specific group of people who are shopping for the latest smart
phone technology – specifically those who want a 4G LTE
phone
6. V8
is segmenting people who are concerned about healthy eating.
8. Wheaties
is seeking out sports fans
10. Gatorade
has a slightly different market segment than both V8 and Wheaties. They are
angling for the young athlete and those who are into aerobic exercise and still
hold sports heroes in high esteem.
You could make a case that two of
these examples do both clarify and target a market segment. The Verizon slogan
touts both the largest network (advantage of the service) and a specific market
segment (4G LTE users.) The Ivory soap also claims to be Pure, Clean and
Simple. That seems like a clarifying term used to tout the advantages of Ivory
soap. But it also is segmenting a specific target – those who
subscribe to holistic living and do not like many of the added ingredients in
other soaps, namely glycerin. In a very clever way, Ivory is promoting itself
to this market segment with its tagline.
Using a slogan is a great way to
promote your brand if you keep a few rules in mind. There is nothing worse than
a slogan that no one remembers or associates with your brand. Take another
test. The next time you walk down an aisle of your local store, read the
slogans from the products to whomever is with you. See how many brands they can
name from hearing the slogan without looking at the product. Take note of the
memorable taglines. Do they follow the rule of 7 and 3? Do they convey one
thought? Do they clarify the product, target a segment, or both?