If you are using LinkedIn as a social media site for your
company, take note. LinkedIn is discontinuing their Products and Services pages
on April 14. For those who have depended upon those pages to describe your offerings
to your followers, LinkedIn has given you the opportunity to shift that information
over to their Showcase pages, which launched last fall. That is great for
companies that have multiple products or business units (LinkedIn touts
Microsoft as an example of a successful Showcase user). You can have up to ten
Showcase pages before you begin paying for them.
If you are a small business with one service or product,
Showcase may seem unnecessary. However, if you are using your Company Page
updates for general information on your business, Showcase can be used for specifically
marketing that one product or service. Unlike your Company Page, Showcase does
not list job openings. It just focuses on the product. Just like the Company
Pages, it allows you to have followers for those specific products. In
marketing terms, this is a boon in helping you reach your target market. This
is what other social networks have offered, but without all of the nonsensical,
unrestricted attacks that keep CEOs from completely buying into the social
media world. The other social media formats are fraught with all kind of
dangers. Last year, the Facebook page for Nestle was bombarded with activists
from Greenpeace who claimed that the use of palm oil was destroying rain
forests. They posted redesigned Nestle brand logos with the word "Killer” in place
of the product name. LinkedIn does not allow that kind of activity. You are
more likely to be dealing with your true target market than the village idiot
or someone with an agenda.
Another aspect of Showcase is the ability to not only
promote products, but also to get crucial feedback from followers. Let’s say
you are producing potato chips and you have three different flavors: Regular, BBQ
and Fiery Hot. You could set up a Showcase page for each of the three flavors.
Followers will act very similar to fans on Facebook or Twitter. However, with
the ability to designate a page for one product, you can gauge the popularity
of one against the other. You can also find out specifically what the followers
like about that particular flavor. It becomes a quasi-marketing research tool.
Keep an eye on Showcase for your business offerings. I
believe this is a positive step for LinkedIn – one which I believe the market
will embrace. It is the kind of product engagement that has been missing from
their format. It gives companies a safe place to market via social media. As it
evolves, Showcase just might supplant other pop sites as the product specific
social medium of choice.
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LinkedIn's new Showcase Pages allow companies to highlight specific products and projects, by Anthony Ha, Techcrunch.com, Nov 19, 2013
Nestle mess shows sticky side of Facebook pages, by Caroline McCarthy, CNet.com, March 19, 2010
Photo by Seewhatmitchsee