Assertiveness:
Assertiveness is made up of three components:
1. The articulation of values and thoughts.
2. The articulation of feelings.
3. The ability to stand for your own liberty.
Assertiveness does not include being aggressive or offensive.  It is being forward with meeting your needs with the thought of others needs in mind.

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Assertiveness is like the coxswain on a rowing team, making sure all are pulling together to achieve your goal.
Podcast Case Studies

Exercises
Assertive or Victim
Estimated time to complete: 45 minutes
Purpose: To move up the accountibility scale and become more assertive. To gain an understanding of 100% responsibility. To gain the skills to rise above the circumstances and achieve the results you desire.
Barriers
Estimated time to complete: 30 minutes
Purpose: To recognize the four behavior styles along with the feelings & thoughts that create barriers to your acting assertively.
Communication Cycle
Estimated time to complete: 65 minutes
Purpose: To understand how the delivery of information impacts how information is received and responded to. To provide a communication model to improve communication.