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Empathy:
The capacity to be aware of, sensitive to, and comprehend the feelings, thoughts and experiences of another.
Empathy is being sensitive to all aspects; what, how and why people feel and think the way they do.
It is the ability to put thoughts into words concerning the other person’s perspective in a non-judgmental way,
even if you may not agree with their perspective. To be empathetic takes an emotional commitment of caring about the person,
situation, or problem.
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Hello | How to use the online workbook
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When you empathize with someone, you put yourself in their shoes, even if the shoes don't fit.
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Janet heads the training and development group at a Fortune 500 company. Curt and precise, she feels the pressure to perform and put on a good face for the company. Then one of the men she supervises goes around her to report a death in his family and ask for time off… from her boss! See how she handles the situation.
Click to begin.
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